Yes, I wrote that correctly, because that is an issue I had with their tech support. You can't restore a backed up database if the software has been updated since the backup. You have one "server" or "admin" station and the rest are clients, so the one admin station is critical.
RATINGS FOR SOFTWARE PRO WORLD INSTALL
It constantly needs an administrator authorization to install upgrades about every other week. You will not get it installed or upgraded without talking to UPS tech support on the phone. It's very complicated even for UPS techs to do any upgrade or restoration. It works pretty well once you get it going. It takes up more screen space and adds nothing to the user experience indeed, it is a distraction that often makes navigation more difficult, not the other way 'round. One more thing: UPS's adoption of Microsoft's awful "ribbon" menu system style is a big step backwards, just as it is with Microsoft Office. It's notable that many reviewers consider FedEx's software to be superior these comments should be noted by UPS management. What it unfortunately feels like is that Worldship's size and complexity justifies the salaries of UPS top IT executives and the huge staffing levels needed to maintain it. Quite unacceptable for an organization the size of UPS to have such balky software out there, considering that it's used by tens of thousands of companies. It is usually fairly easy to get support people on the phone (this is a plus), but many of these calls should never need to be made, and they waste the time of user or user-IT personnel and UPS support staff. And the fact that when updates are released, every workstation needs to be updated as well. Updates are tedious, and setting changes are often difficult to make the program's built-in help is often useless. If this had to run on a tablet or smartphone, it would be a fraction of its current size and run tens of times faster. However, it clearly feels like bloatware, very slow to load, change screens etc. When this software works (yes, I admit that it usually does), it's OK.